My Account

My Account

Analyze My AccountReceive a custom list of options available just for you.
Account SummaryView and pay your bills, update your personal profile information and much more.
Register Online24-hour account access, optional paperless billing, automatic bank deductions and budget billing sign-up.
Forgot Username or PasswordIf you forget your online username or password, you can reset it quickly and easily here.

Start or Stop ServiceIf you need to turn service on or off at your residence, it can be done directly from your computer.
Contact UsCan't find the answer to your question on our website? Please contact us.
My ProfileUpdating your personal account information online is easy when you have a registered online account.

At Citizens Energy Group, we are committed to providing an excellent customer service experience, including options and tools to help you better manage your utility costs.

We look forward to serving you and meeting all your utility needs. As you manage your account(s) online, we hope that you will find our website to be user-friendly and easy to navigate.

If you have any Customer Feedback you would like to share with us, we are eager to hear how we can better serve you as we continually work to offer a customer first experience.