Transfer Service Application

Property Information - Turn Off Service

Please enter the address where you would like to stop service

Account Number

Address
Unit Number
City

State Indiana
Postal Code

Appointment Scheduling

Appointments to stop your service are available Monday through Friday, excluding holidays.

Please remember to unlock gates that may prevent access to your meter. Also, if there are dogs on the premise, they must be contained during the scheduled time for the safety of our field employees.

Enter the date you would like your service to stop
Please select the type(s) of service you would like to stop

Gas

Water

Sewer

Final Bill Mailing Address

Where would you like your final bill mailed?

Care Of
Address
Unit Number

City
State
Postal Code

Property Information - New Address

Please enter the address where you would like to start service.

Please check if the address is the same as final mailing address entered in the previous step.

Property Type

Are you the owner of this property?

Address
Unit Number
City

State Indiana
Postal Code

Application

Citizens requires all customers to provide their Social Security Number, Date of Birth, and a Current or Former Address where you had a credit card, auto loan, phone, cable, internet or utility service in your name when submitting an application. A soft credit check (See Help Tool for more information) and deposit may be requested. If you are unable to provide your Social Security Number, Date of Birth, and a Current or Former Address where you had a credit card, auto loan, phone, cable, internet or utility service in your name, please contact us. You will be unable to submit your application online without this information.

First Name

Middle Name (optional)

Last Name

Social Security Number

Date of Birth

Application - Address Information

Current or former address where you have had a credit card, auto loan, phone, cable, internet or utility service in your name.

Address
Unit Number
City

State
Postal Code

Application - Contact Information

Home Phone
Business Phone
Cell Phone

Employer (optional)
Co-Applicant Co-Applicant's name will appear on the bill and will be equally responsible for all charges.

Appointment Scheduling

Appointments to start your service are available Monday through Saturday, excluding holidays.

Enter the date you would like your service to start

Time of Day

Please allow up to 2 days to schedule an appointment. Dates requested are not guaranteed until after you receive confirmation from a Customer Service Representative.

Please select the type(s) of service you would like to start

Gas

Water

Sewer

Property Access

To start your service, it may be necessary to gain access to areas that are locked. The following information will help us complete the order for you on the day you have requested.

Please indicate the phone number at which a representative may call 20 minutes prior to arrival to meet you at the residence.

Home Phone
Business Phone

Cell Phone
For the safety of our field service employees,
is there a dog(s) at the property?

New Bill Mailing Address

Your bill will be mailed to your new service address unless you request another address.

Additional Instructions/Comments

Terms and Conditions

By making this selection, you authorize Citizens Energy Group (Citizens) to turn on or turn off the water service for the requested premises. You hereby acknowledge and will ensure all water using devices are shut off at the time Citizens turns the water on or off. Additionally, you agree to release and discharge Citizens from any and all damages to the premises, structure and/or contents, or any other property by reason of the water remaining on for the requested premises.

I agree to the Terms and Conditions