Please be aware that some bill statements were mailed without a remittance envelope due to an unforeseen vendor supply issue. If your account was impacted and you wish to remit payment by mail, please address to:

          Citizens Energy Group
          P.O. Box 7056
          Indianapolis, IN 46207-7056

For other online, phone, and in-person payment options with no service fees and real-time posting, visit:

Billing & Payment24-hour access to view and pay your current bills online
Start or Stop ServiceStart, stop or transfer service online
Conserve & SaveTips to help you save on energy and water at your home
Outage MapService outages for water, natural gas, steam and chilled water

Payment LocationsIf you prefer to pay your bill in person, Citizens offers several convenient options
Questions about Water Quality?Our Water Wizard will provide answers
Rates & Regulatory NoticesCheck out our rates and regulatory notices
Our ProjectsDetails on current Citizens projects